Privacy Policy

We collect information to provide and improve our services. The types of information we collect include:

Personal Information

• Name, email address, phone number, and company name when you fill out contact forms, request consultations, or engage our services.
• Billing and payment information when you purchase our consulting services.
• Professional details such as job title and department, relevant to delivering our analytics solutions.

Analytics & Usage Data

• Browser type, device information, IP address, and operating system.
• Pages visited, time spent on pages, referring URLs, and navigation patterns on our website.
• We use analytics tools (such as Google Analytics) to understand website usage and improve our services.

Cookies

• Essential cookies: Required for the website to function properly (session management, security).
• Analytics cookies: Help us understand how visitors interact with our website.
• Preference cookies: Remember your settings and preferences for a better experience.

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

We use the information we collect for the following purposes:

• Service delivery: To provide analytics consulting, dashboard development, AI/ML solutions, and training services as agreed with clients.
• Communication: To respond to inquiries, send project updates, share relevant insights, and provide customer support.
• Improvement: To analyse usage patterns, improve our website and services, and develop new offerings.
• Legal compliance: To comply with applicable laws, regulations, and legal processes.

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• Service providers: Trusted third-party vendors who assist in operating our website, conducting our business, or serving our clients (e.g., hosting providers, payment processors), subject to confidentiality agreements.
• Analytics platforms: We use tools such as Google Analytics to collect anonymised usage data for website improvement.
• Legal requirements: When required by law, regulation, legal process, or governmental request.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmitted to and from our website.
• Access controls limiting data access to authorised personnel only.
• Regular security assessments and updates to our systems.
• Secure storage of client data with industry-standard encryption protocols.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

As an analytics consulting firm, we often work with sensitive business data. We treat all client data with the utmost confidentiality:

• All client engagements are governed by Non-Disclosure Agreements (NDAs) executed before any data is shared.
• Client datasets used for analytics, dashboards, or AI/ML projects are processed solely for the agreed-upon scope and are never shared with other clients or third parties.
• We maintain strict data segregation practices to ensure client data is isolated and protected.
• Upon project completion or contract termination, client data is returned or securely deleted as per the terms of the engagement.

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including:

• Contact form submissions: Retained for up to 2 years from the date of submission, unless an ongoing business relationship exists.
• Client project data: Retained for the duration of the engagement plus any period required by applicable law or contractual obligations.
• Analytics data: Anonymised website analytics data may be retained indefinitely for trend analysis.

You have the following rights regarding your personal information:

• Right to access: Request a copy of the personal data we hold about you.
• Right to correction: Request correction of inaccurate or incomplete personal data.
• Right to deletion: Request deletion of your personal data, subject to legal and contractual obligations.
• Right to object: Object to the processing of your personal data for certain purposes.
• Right to withdraw consent: Withdraw consent previously given for data processing, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us at hello@goinsight.in. We will respond to your request within 30 days.

GoInsight is committed to compliance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

• We implement reasonable security practices and procedures as required under Section 43A of the IT Act.
• Sensitive personal data is collected, stored, and processed in accordance with Rule 5 and Rule 6 of the SPDI Rules.
• We maintain a comprehensive privacy policy as mandated by Section 72A of the IT Act.
• Our Grievance Officer can be reached at hello@goinsight.in for any privacy-related concerns or complaints.

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Here is how we use them:

You may opt out of non-essential cookies at any time through your browser settings. For most browsers, you can find cookie management options under "Settings" → "Privacy" or "Security".

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: